Frequently Asked Questions

Everything you need to know about bringing Simple Modern into your home.

What is the typical shipping timeframe for furniture and decor?

Most in-stock items ship within 3-5 business days. Larger furniture pieces may require scheduled white-glove delivery, which typically arrives within 2-3 weeks depending on your location.

Do you offer a warranty on your home products?

Yes, we offer a limited 1-year warranty on all furniture and lighting fixtures covering manufacturing defects and structural integrity under normal residential use.

What is your return policy for home goods?

We accept returns on most items within 30 days of delivery. Products must be in original packaging and unassembled. Please note that return shipping fees may apply to oversized items.

Are your materials sustainably sourced?

Sustainability is at our core. We prioritize FSC-certified woods, recycled metals, and OEKO-TEX certified textiles to ensure our products are safe for your home and the planet.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment in real-time.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.